Last week, Sue Polanka’s post “eReference Platforms – What do We Want?” on the Points of Reference Blog highlighted comments concerning features that users want from platforms like Gale Virtual Reference Library.
“Do include” features such as:
- Allow library branding with logos and links to the library home page and help pages
- Did you mean…spelling suggestions
- Faceted searching
“Don’ts mentioned actions such as:
- advertising on the search pages
- displaying content that the library did not purchase
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