Gale Technical Solutions: Think Like a User

Posted on November 4, 2015

By Scott Steward

Welcome back. Last time, I gave you the first tip for organizing your electronic resources: using context. Today, I’d like to help you think like a user.

It doesn’t really matter if your user is a patron, student, teacher, or facility. At the end of the day, they all need to be able to find what they’re looking for, and if they can’t, they’ll go somewhere else. So, let’s make it easier for them.

Read more

Gale Technical Solutions: Organizing Electronic Resource Pages

By Scott Steward

Let’s talk about some best practices for organizing electronic resource pages.

It doesn’t matter if you are an academic, K12, public, or special library; if you boil down what we do to its simplest definition, our primary goal is to connect people to information.

Our users are already using tools like Google and Bing in their everyday lives to find information.  E.g. Who makes the best cup of coffee? What is the cheapest flight to Las Vegas? What is the carrying weight of a swallow? 

Read more