Raise Your Hand If You Want to Know More About Usage, Part II

By Scott Steward

Welcome back to the Gale Technical Solutions blog series!

This is part two in a two part series.

In my last issue (usage part l), I focused on Gale’s definition of the usage metrics we report and how they are counted.  If you haven’t read it yet, you can find it here: http://blog.gale.com/raise-your-hand-if-you-want-to-know-more-about-usage/.

For this issue, I will be continuing my discussion about usage, focusing on the factors that affect usage such as discovery services, LMS, openURL and direct links.

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Raise Your Hand If You Want to Know More About Usage, Part I

By Scott Steward The topic I want to discuss is Usage, but since usage is such a broad topic, I will break it up into two posts. In Part I, I will be focusing on some usage basics; what metrics Gale reports and how they are counted. The next blog, Part II, I will focus on … Read more

Discovery: It’s More Than a Service; It’s a Way of Thinking

By Karen McKeown

Librarians learned long ago that the Field of Dreams adage “If you build it, they will come” does not apply to library resources.  Obtaining great resources is only the first step.  To be truly effective, library resources must be placed clearly and deliberately in the path of the intended users – and that means being where students, educators, and patrons go to find information.  To the user, what matters most is finding the right content at the right time with ease.

As we work to blaze new trails in the area of “discovery,” Gale is finding innovative ways to put information in the path of potential users – integrating it into the classroom, providing pathways to it on the open web, and expanding the reach of the library.  And we’re doing this with a very broad perspective – which means working with partners such as Google and Google Scholar; working with library services providers such as ProQuest, EBSCO and OCLC; and working with our own Cengage teams to enhance course materials and courseware such as MindTap™.

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Gale Technical Solutions: Think Like a User

Posted on November 4, 2015

By Scott Steward

Welcome back. Last time, I gave you the first tip for organizing your electronic resources: using context. Today, I’d like to help you think like a user.

It doesn’t really matter if your user is a patron, student, teacher, or facility. At the end of the day, they all need to be able to find what they’re looking for, and if they can’t, they’ll go somewhere else. So, let’s make it easier for them.

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Gale Technical Solutions: Organizing Electronic Resource Pages

By Scott Steward

Let’s talk about some best practices for organizing electronic resource pages.

It doesn’t matter if you are an academic, K12, public, or special library; if you boil down what we do to its simplest definition, our primary goal is to connect people to information.

Our users are already using tools like Google and Bing in their everyday lives to find information.  E.g. Who makes the best cup of coffee? What is the cheapest flight to Las Vegas? What is the carrying weight of a swallow? 

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Gale Technical Solutions: Branding

By Scott Steward

Welcome back to the Gale Technical Solutions blog series!

I thought it would be good to start with some of the basics.  Today, I will be discussing Branding.

Now when I say branding, I’m not talking about the Gale brand;  I’m talking about your library’s brand within your Gale products.  Did you know all Gale products have dedicated space reserved in the interface for your library’s branding?   In this reserved area we can display text, an image, or some custom code (Javascript, PHP, HTML, jQuery, etc).

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Gale Technical Solutions: Custom Solutions for Your Library

By. Scott Steward

Gale, a part of Cengage Learning understands that each library has its own set of unique needs, and what works for one library may not work for another.  We know that in many cases the “one size fits all” approach to implementation is a compromise to what is just good enough. Instead of making you settle for what is just good enough, Gale wants you and your users to have the best possible experience using our products, and sometimes that requires a custom solution.

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