Raise Your Hand If You Want to Know More About Usage, Part II

By Scott Steward

Welcome back to the Gale Technical Solutions blog series!

This is part two in a two part series.

In my last issue (usage part l), I focused on Gale’s definition of the usage metrics we report and how they are counted.  If you haven’t read it yet, you can find it here: http://blog.gale.com/raise-your-hand-if-you-want-to-know-more-about-usage/.

For this issue, I will be continuing my discussion about usage, focusing on the factors that affect usage such as discovery services, LMS, openURL and direct links.

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Discovery: It’s More Than a Service; It’s a Way of Thinking

By Karen McKeown

Librarians learned long ago that the Field of Dreams adage “If you build it, they will come” does not apply to library resources.  Obtaining great resources is only the first step.  To be truly effective, library resources must be placed clearly and deliberately in the path of the intended users – and that means being where students, educators, and patrons go to find information.  To the user, what matters most is finding the right content at the right time with ease.

As we work to blaze new trails in the area of “discovery,” Gale is finding innovative ways to put information in the path of potential users – integrating it into the classroom, providing pathways to it on the open web, and expanding the reach of the library.  And we’re doing this with a very broad perspective – which means working with partners such as Google and Google Scholar; working with library services providers such as ProQuest, EBSCO and OCLC; and working with our own Cengage teams to enhance course materials and courseware such as MindTap™.

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Gale Technical Solutions: Think Like a User

Posted on November 4, 2015

By Scott Steward

Welcome back. Last time, I gave you the first tip for organizing your electronic resources: using context. Today, I’d like to help you think like a user.

It doesn’t really matter if your user is a patron, student, teacher, or facility. At the end of the day, they all need to be able to find what they’re looking for, and if they can’t, they’ll go somewhere else. So, let’s make it easier for them.

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Gale Technical Solutions: Organizing Electronic Resource Pages

By Scott Steward

Let’s talk about some best practices for organizing electronic resource pages.

It doesn’t matter if you are an academic, K12, public, or special library; if you boil down what we do to its simplest definition, our primary goal is to connect people to information.

Our users are already using tools like Google and Bing in their everyday lives to find information.  E.g. Who makes the best cup of coffee? What is the cheapest flight to Las Vegas? What is the carrying weight of a swallow? 

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Gale’s InterLink Brings Better Discovery to Academic Libraries

By Michelle Eickmeyer

Discovery is one of the most discussed and sought after experiences among librarians, students and faculty in academic libraries. They may call those experiences different things, but discovery is the thread running through the needs of these groups. Librarians want all materials to be called upon — find-able by any user at the moment of need. Students often encounter the library’s holdings with a vague understanding of either what they are looking for, or how to find it. Or both. Or neither. Faculty look to support the scholarship of their students and, often, their own research needs as well.

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InterLink Enables Discovery Within Library Holdings

And librarians around the globe rejoice!

On April 30, 2014, Gale launched InterLink, a new, free service available to libraries which own any of the periodical resources of InfoTrac and any eBook on the GVRL platform. But “service” is such a limiting word. Feature, enhancement. tool — they all fall short. InterLink is so much more than a bell or a whistle. With InterLink, research, search, and discovery have changed. And it’s amazing!

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