Gale Customer Care Could be Your Key to Success in Boosting Usage

By Tanisha Howard-Hall

Does anyone remember, the singing group New Kids on the Block? Well, I can’t sing but I am the new Customer Care Consultant on the block! I am new to this role but not new to Gale. I was first introduced to Cengage Learning and Gale as the Web Marketing Intern. I recently graduated with my MBA with a concentration in Marketing. As the Web Marketing intern, I worked on a variety of projects and quickly learned how dedicated Gale is to serving its library partners.

Read more

Self-Improvement Resources For Getting Passed Crossroads

Resources for self improvement

By Tina Creguer

Rebecca used to think that her life would be uneventful at this stage, but, boy, was she wrong. Her son recently moved out and married, and she completed a degree program—just as her position was eliminated at her long-time employer. She has identified an opportunity in a nearby community and is considering starting her own business. Some days, she feels that the possibilities are endless. Other days, she’s overwhelmed and some self-doubt is starting to creep in. She’s looking for information to help her regain her confidence so she can move forward with some assurance that she is making good decisions that will shape her future.

Read more

Picture This:  Your community’s photography interests covered

Photography Programming Public Library

By Tina Creguer

Jay, a young professional, has always been interested in photography.  And now he finally has the time (sort of) and resources to pursue that interest more seriously.  He’s done with taking photos on his iPhone and trying to pass them off as artistic works.  Time to learn some real skills to make the most of his new digital camera.  He has found some free how-to videos online, but wants more reliable and professional instruction.  Where can he turn for expert resources?

More than 26 million people in the US participated in photography in 20101 – with varying levels of expertise.  With the lower cost of quality digital cameras making them more accessible than ever and the increasingly “photo-centric” nature of communications (especially with social media), this hobby is gathering steam.

Read more

Money Management How-To’s from Budgets to Estate Planning

Financial Planning help at the Public Library

Financial Resources Public LibraryAmy is nowhere near retirement age. But she’s determined to put together a solid plan that will allow her to retire early and travel.  She wants to learn more about investment options and learn some of the terminology, but she’s stymied. Should she put her money in the stock market, which seems a little volatile? Invest in real estate, which seems to be rebounding quickly?  Where to begin?

A recent study shows that only 40% of US adults keep a budget and track their spending. In fact, some 76% of American families say they live paycheck to paycheck, only have saved less than three months’ worth of expenses.The need for financial literacy and effective planning is enormous.

Read more

Helping students find the right college…and the right path to get there

By Kim Martin
Chance is a hard-working (if sometimes distracted) high school junior.  Besides doing homework and working out with the team, he thinks a lot about College Prep Students unprepairedapplying to college – where to apply, what programs to look at, how to evaluate programs, and how to prepare for the upcoming college entrance exams.  The amount of information and entry points to finding information can be boggling and overwhelming.

Chance and other students in your community are looking for information that can help them evaluate career options, examine courses of study, and find financial aid.  You can provide them with easy-to-use electronic resources that give them instant access to rich information about every aspect of applying to college.

Support your community’s future college graduates now with resources that can help guide important, life-altering decisions and provide them and their families

Read more

Support local small businesses…and watch them grow!

Public libraries support food truck businesses

By Kim Martin

Resources for the Small Business OwnerJorge, a skilled cook and heir to his parents’ restaurant business, has been watching the fast rise of the food truck business. The time and circumstances seem right for him to expand his business by putting a truck on the road. But he wonders…has the trend already peaked? Is this the right idea to pursue?

Jorge and other small business owners in your community are looking for information that can help them understand market conditions, develop business plans, and make informed decisions to succeed. You can provide them with easy-to-use electronic resources that give them instant access to the same resources that Fortune 500 and other successful businesses use.

Be part of your community’s economic growth by providing entrepreneurs the support, information, and planning tools they need to thrive—including online courses, electronic database resources, and eBooks:

Read more

Road Trip Safety Tips for Summer and Beyond

Explore travel ebooks DK publishing

By Jacquelyn Goetz Bluethmann

Planning a summer road trip? In addition to packing the life vests, fishing poles, and bike helmets, you’ll want to give some thought to making sure the adventure is both fun and safe for all involved.

The National Highway Traffic Safety Administration (NHTSA) recommends a number of steps to prepare you, your family and your vehicle for the road. Some of those NHTSA resources follow:

Read more

Enhancements to Gale Courses Admin and Reporting

Gale Courses Product Update

We’ve been listening to customer feedback and based on your suggestions, we’re introducing a new and improved Gale Courses Information Center (IC), formerly known as the Online Admin Center (OAC)! The new streamlined IC dashboard will be available on July 14.

Benefits of the new IC include:

Read more

Be the Place Where Teens Independently Explore Interests and Concerns

Online Resources for Teens

Alexis has a lot of questions about things like peer pressure, alcohol, and relationships, but she’s too embarrassed to ask her parents, friends, or teachers. Be the safe place Alexis can go to get good information without having to ask.

Alexis is just one of the teens in your community who are looking for information about their interests and concerns. Adolescents often want to explore topics independently – not ready or too shy to have a conversation with those that can guide them to resources.

Read more

Accommodate Your Community Members’ Career Goals

goal-getter professional development resources for public libraries

Keisha is busy. In addition to being a mom, volunteering at the school, and working full time as a customer service representative, she’s looking for opportunities to advance her skills and move into a better job. A few co-workers have moved into management, but she’s been told she doesn’t have the background needed to be promoted. With school-aged kids and a 40-hour work week, Keisha’s schedule doesn’t accommodate traditional classes.

You’ve probably met Keisha – or a  goal-getter  just like her – in your library. To meet her needs, you can connect her with dozens of resources that can help her sharpen professional skills and pursue new opportunities for herself…and her family. All directly from your library website. Online learning programs, eBooks, and other resources are available 24/7 to answer questions and help members of your community expand their professional horizons (and earning opportunities).

Read more