Keeping Pace in Your Career (and Life) with Gale Courses

Gale Courses online learning for public libraries

| By Mary Kelly and Holly Hibner |

Personal and professional development is one of the least-served but most important aspects of anyone’s job. This is especially true in the world of libraries. Serving library patrons depends on library staff being up-to-date in a variety of subjects. Ask any librarian out there on the front lines of service and all will agree that keeping up to date in everything from technology to the latest best seller is essential!

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Stepping Up Career Development at Your Library

| By Mary Kelly |

Just recently I had an age crisis at work. A young teen girl asked to borrow the phone on my desk. I pushed the desk phone toward her and said “sure, help yourself, dial 8 to get an outside line.” She stared at me and asked for a “real phone” since she didn’t know how to work those desk phones. I actually had to teach someone how to use a regular desktop phone. This was a first for me, as a librarian. This young teen had never used a traditional phone. In her world, the only kind of phone is a smartphone.

As I am chewing on this little fact, I realize that in my library career of nearly 20 years, I have seen an insane amount of change in technology. It really doesn’t seem all that long ago that computers were a “new” tool in libraries. I remember teaching my first computer class for library patrons and we had standing room only. Without a doubt, computers were an integral part of our daily practice as librarians.

Even as late as 2009 and 2010, my partner and I were regularly presenting a program to other librarians called “Tech Support is Reference” through conferences and other library training. The message of this program was that librarians had a duty to assist patrons regardless of what kind of questions they asked. At the time, there was significant resistance in the profession to assist patrons who asked “tech support” type questions. More than one library professional thought computers would ruin library reference service. (Part of me wants to be petty and say “I told you so” to those librarians who all but accused me of ruining the profession. Luckily, this is published on a website and since they hated computers so much, they will probably not notice my remark.)

The modern library professional isn’t going to last long in a library setting if they don’t embrace change in a very real way. Not only must librarians be knowledgeable, but we also must be able to communicate that knowledge through a variety of mediums. The implication is huge.  It is expected that a modern librarian will be knowledgeable about technology and that we be able to fashion that knowledge into usable content for a variety of learning styles. Regular and consistent training on new technologies, emerging topics and other subjects need to be ingrained as a regular part of the job. Combined with limited budgets and time for professional development means that most of us will have to do this without support.

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From Toddlers to Seniors: Learning at Every Life Stage

Posted November 6, 2015

By Rosemary Long

Libraries continue to be represented in popular media as book repositories, a place for story time, and – in the most progressive TV shows – a place where people use (get this!) real, live computers!

Popular culture hasn’t caught up with the reality of today’s public library, where the mission has transitioned from providing information to delivering outcomes-based learning. Not just information seeking, but engaging in active learning. Gale’s online education programs helps libraries impact lives by supporting education, skills development, and personal enrichment.

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New Gale Courses on QuickBooks, Photoshop, and More

Gale Courses Product Update
Great news for Gale Courses customers and potential customers. In an effort to be constantly improving our offerings, 8 new courses have been added to Gale Courses.  In addition to these new courses, the product is sunsetting 5 courses due to obsolescence and/or low enrollments.

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Whipping Up the Right Mix of Cooking Resources

Sushi.  Cupcakes.  Acai.  Paleo.  Kale.  Hot food trends never end.  And neither do peoples’ interests in cooking for their friends and family.  But many want to look beyond Pinterest and popular websites to learn new skills and take a fresh look at culinary arts.

Members of your community are hungry for resources to help them develop their cooking skills and repertoire.

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Library Directors Need Information, Too!  Support Your Library’s Growth

Carla is beloved by patrons at her library. As the new library director, she leads monthly meetings for key community members, networks with local business leaders, and responds personally to patron concerns – promptly. And even though she only has a few reference desk rotations a month, people ask for her, because they know she will provide great servigvrlladyce…and know where to find what they need. But Carla is concerned about keeping her knowledge and skills fresh – whether it’s about new collection development strategies or upcoming IT advancements that will affect how the library leverages its MARC records. She recently hit the 15-year anniversary of library school graduation, and she’d like to be sure she has all the knowledge she needs to keep her library as a vital community resource…and continue her career advancement.

Library directors who want to avoid the “cobblers’ children” syndrome (failing to support their own learning and development because they’re focused on supporting others’) can do so easily, with resources we’ve pulled together to meet you and your colleagues’ needs.

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Self-Improvement Resources For Getting Passed Crossroads

Resources for self improvement

By Tina Creguer

Rebecca used to think that her life would be uneventful at this stage, but, boy, was she wrong. Her son recently moved out and married, and she completed a degree program—just as her position was eliminated at her long-time employer. She has identified an opportunity in a nearby community and is considering starting her own business. Some days, she feels that the possibilities are endless. Other days, she’s overwhelmed and some self-doubt is starting to creep in. She’s looking for information to help her regain her confidence so she can move forward with some assurance that she is making good decisions that will shape her future.

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Enhancements to Gale Courses Admin and Reporting

Gale Courses Product Update

We’ve been listening to customer feedback and based on your suggestions, we’re introducing a new and improved Gale Courses Information Center (IC), formerly known as the Online Admin Center (OAC)! The new streamlined IC dashboard will be available on July 14.

Benefits of the new IC include:

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Accommodate Your Community Members’ Career Goals

goal-getter professional development resources for public libraries

Keisha is busy. In addition to being a mom, volunteering at the school, and working full time as a customer service representative, she’s looking for opportunities to advance her skills and move into a better job. A few co-workers have moved into management, but she’s been told she doesn’t have the background needed to be promoted. With school-aged kids and a 40-hour work week, Keisha’s schedule doesn’t accommodate traditional classes.

You’ve probably met Keisha – or a  goal-getter  just like her – in your library. To meet her needs, you can connect her with dozens of resources that can help her sharpen professional skills and pursue new opportunities for herself…and her family. All directly from your library website. Online learning programs, eBooks, and other resources are available 24/7 to answer questions and help members of your community expand their professional horizons (and earning opportunities).

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Caregivers in your Community? Help has Arrived!

Caregiver resources and ebooks

Jennifer’s friends often say to her, “I don’t know how you do it.” Most days, Jennifer doesn’t know either. Her mother’s health has been declining, and Jennifer is caring for her by monitoring her health, communicating with doctors and insurance companies, and even providing basic nursing care. This week, she’s trying to find out how to evaluate nursing homes. She tried doing a Google search, but the results are confusing and, in some cases, contradictory.

Jennifer, and many caregivers in your community, are looking for dependable resources to guide them to answers to improve care for their loved ones.

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