Evanston Public Library Enhances Patrons’ Experience with Gale’s Vast Online Resources

GVRL eBook Success Story

Posted on November 30, 2015

Lesley Williams is Head of Adult Services at the Evanston Public Library (EPL) in Evanston, Illinois. In the 18 years that she Evanston Public Libraryhas worked there, the library has continually subscribed to products from Gale. Today, as a primary “go to” resource for the library’s broad range of patrons, GVRL eBooks are instrumental in helping EPL fulfill its mission. That mission is to be the heart of the community, promoting the development of independent, self-confident, and literate citizens by providing open access to cultural, intellectual, technological, and informational resources. “GVRL is the only online reference book service that we’ve ever had,” says Lesley.

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GVRL Pleases Patrons, Young and Old, in Santa Clara County Library District

GVRL eBook Success Story

Lora Cokolat is a Collection Development and Reading Librarian for the Santa Clara County Library District, working in the District’s Services and Support Center in

Campbell, California. Lora purchases e-books, DVDs, book club kits, and e-magazines to support patrons who use the district’s seven libraries and two bookmobiles. Part of the District’s mission is to provide diverse resources on a wide variety of subjects and viewpoints, and to help people use those resources — a task right up the alley of GVRL eBooks.

“We are committed to offering a variety of subject areas, topics, and viewpoints,” says Lora. “Providing electronic versions of reference sources can be more cost effective than print copies at multiple locations.”

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Librarians Overcome Distance and Tradition with GVRL eBooks

GVRL eBook Success Story

Terry Beck, the Information Services Manager for Sno-Isle Libraries north of Seattle, knows firsthand how to deal with logistical nightmares. Beck is responsible for serving approximately 697,000 people in two counties across 21 community libraries. To complicate matters further, Beck lacks a central or main library location from which to work and was quickly running out of room for reference materials.

“We don’t have one great big place,” Beck bemoaned. “We knew we needed to grow our reference collection but we had no room for additional print materials.”

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Librarians Bridge Access and Availability Gaps with Technology

GVRL eBook Success Story

Part of any librarian’s job is to provide access to information people may not immediately know they need, exists, or is accessible. Amy Calhoun, Virtual Branch Coordinator at the Sacramento Public Library, understands this challenge as well as anyone. It’s why she and her colleague Laurie Willis, an Electronic Resources Librarian at the San Jose Public Library, both set out to find a solution designed to ensure people would have access to information when and where it was needed.

“It just made sense to expand our offerings,” Calhoun said. Expanding her library’s science related content and making sure the information was current quickly became a priority.

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Educators Embrace Technology to Verify Digital Resource Quality

GVRL eBook Success Story

Lauren Stokes, the Virtual Library Manager at the Las Vegas-Clark County Library District, often envisions customers in their bedtime pajamas. “I want them to be nice and comfortable,” Stokes joked. Stokes has good reason to picture users in this manner. It’s her job to ensure the 1.2 million people served by the 25 libraries in her county not only have access to but are using the district’s investment of digital resources.

To accomplish her goal, Stokes first had to convince educators and customers the library’s digital offerings were of the same quality as its print collection. “It just didn’t seem to click that it’s the same content whether you’re looking at it online or on a piece of paper,” Stokes said.

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Aurora Public Library Encourages Staff and Patrons to “Think Gale”

GVRL eBook Success Story

Public libraries play an important role in their communities, and they take their roles seriously. Case in point: Aurora Public Library (Aurora) in Illinois, which is dedicated to “supporting lifelong learning and access to information, knowledge, and ideas.” That’s no small task. Fortunately, GVRL eBooks are front and center in helping Aurora achieve its goals — offering patrons easy, quick access to informational resources covering the spectrum of subject areas, even when they’re not at the library.

Reference Specialist Sue Kovacs runs two reference desks at the Aurora’s main branch, where she’s responsible for buying all reference materials and keeping them updated and relevant. When Sue began working at the library in 2009, she saw that community dynamics were changing. “Most people didn’t want to have to come downtown to look at a reference collection. I evaluated our Gale products as well as the available alternatives.

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