Using Search Quality Metrics to Fix a Problem Part 2

| By Charlie Close, Gale Data Scientist | Most of Gale’s products are built around users searching Gale content. For example, a user might search World History In Context for “Bastille Day” to find articles about the French Revolution. Giving high-quality search results is a big part of taking care of our users. In a previous … Read more

So How Are We Doing Measuring Search Quality Part 1

| By Charlie Close, Gale Data Scientist | Gale products are built around search. Almost all sessions start with a search, whether to begin research for a paper, study a topic for a class, or just to read something interesting. To take good care of our users, we must make sure our search functionality is working … Read more