Gale Technical Solutions: Think Like a User

Posted on November 4, 2015

By Scott Steward

Welcome back. Last time, I gave you the first tip for organizing your electronic resources: using context. Today, I’d like to help you think like a user.

It doesn’t really matter if your user is a patron, student, teacher, or facility. At the end of the day, they all need to be able to find what they’re looking for, and if they can’t, they’ll go somewhere else. So, let’s make it easier for them.

Read moreGale Technical Solutions: Think Like a User

Gale Technical Solutions: Organizing Electronic Resource Pages

By Scott Steward

Let’s talk about some best practices for organizing electronic resource pages.

It doesn’t matter if you are an academic, K12, public, or special library; if you boil down what we do to its simplest definition, our primary goal is to connect people to information.

Our users are already using tools like Google and Bing in their everyday lives to find information.  E.g. Who makes the best cup of coffee? What is the cheapest flight to Las Vegas? What is the carrying weight of a swallow? 

Read moreGale Technical Solutions: Organizing Electronic Resource Pages

Gale Technical Solutions: Branding

By Scott Steward

Welcome back to the Gale Technical Solutions blog series!

I thought it would be good to start with some of the basics.  Today, I will be discussing Branding.

Now when I say branding, I’m not talking about the Gale brand;  I’m talking about your library’s brand within your Gale products.  Did you know all Gale products have dedicated space reserved in the interface for your library’s branding?   In this reserved area we can display text, an image, or some custom code (Javascript, PHP, HTML, jQuery, etc).

Read moreGale Technical Solutions: Branding

Gale Technical Solutions: Custom Solutions for Your Library

By. Scott Steward

Gale, a part of Cengage Learning understands that each library has its own set of unique needs, and what works for one library may not work for another.  We know that in many cases the “one size fits all” approach to implementation is a compromise to what is just good enough. Instead of making you settle for what is just good enough, Gale wants you and your users to have the best possible experience using our products, and sometimes that requires a custom solution.

Read moreGale Technical Solutions: Custom Solutions for Your Library