3 Surefire Tips to Help ESL/EFL Patrons Utilize eResources

Supporting ESL

By Anne Nagrant 

My experience living abroad as a Peace Corps Volunteer made me very sympathetic to those in our local communities for whom English is not their native language. No matter the level of English a patron has, public libraries should be prepared to serve all.

Inside the library, signage and pictures can help visitors find what they need. Library staff can enunciate clearly and try saying the same thing in different ways. Because some immigrants prefer reading to conversation, offer flyers and handouts to take home. Order free Spanish-language print materials from Gale’s ProMo site to promote Informe Académico or PowerSpeak Languages.

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