Branching the Digital Divide: Technology as the Gateway to Curiosity

By Vanessa Craig

Moreno Valley is a city nestled in between the Coachella Valley, Lake Perris, and the San Bernardino Mountains in southern California. The scenic town of Moreno Valley has a public library that serves their population of about 200,000. With only one building to serve its residents, Ivorie Franks, the library’s director struggles with providing a sufficient amount of print material to serve their population.

To save space, Ivorie is attempting to develop a digital collection for her community that replicates the print collection. However, the patrons of Moreno Valley have a variety of different technology skill levels. Many community members do not have computers or internet connection at home.

Ivorie is the driving force behind helping branch tackle this digital divide. She is working alongside her staff to make their patrons more comfortable with technology and eResources. “The key is to include various staff members in the process of educating library patrons about digital library resources,” proposes Ivorie.

Read more