Updates to My Account – Amended 11/06/18

| By Gale Staff |

Enhancements to improve your immediate online ordering experience are underway. We will be communicating additional enhancements as they roll out in a phased approach.

November 6 Update

Although critical issues have been resolved,

  • Wish List pricing and the ability to move items to the shopping cart have temporarily been suspended through November 12, 2018, as our development team works to improve functionality. To inquire about pricing or purchase items in your Wish List during this time, please download your Wish List and send to your Library Sales Consultant with your desired direction.
  • Slowness and intermittent errors have been reported by a handful of customers. The development team is actively working to optimize backend processing to improve performance. These issues are difficult to duplicate, so if you are able to share with Gale Customer Service, it would be most appreciated.

We apologize for any inconvenience and appreciate your continued patience.

As of July 1, you will notice:

  • Quick and accurate invoice association
  • Streamlined checkout
  • A new look and feel with Gale branding. Please note, when you are in your Thorndike Press My Account, the Thorndike Press logo will be visible. If you do not see the Thorndike Press logo, you are in the Gale catalog.

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