Lake County Public Library Uses Data to Take Action

1 min read

| By Gale Staff |

As the third-largest library in Indiana, Lake County Public Library has roughly a quarter of a million patrons. Ingrid Norris, director and CEO, has been with the library system since 1977 and the acting director for five years. She is committed to increasing participation in the programs her library offers. To support her mission, Norris used digital resources like Gale Analytics to understand how patrons engage with content and programming that match their unique interests.

image of the following quote: “We discovered that patrons were traveling from branch to branch based on the programs offered. Using Gale Analytics, we were able to figure out why that might be and take action on it.”

Download their success story to see how Gale Analytics helped Lake County Public Library increase program attendance and prove the library’s value to the community.

Leave a Comment