| By Gale Staff |
In today’s fast-paced world, learners need more than just access to content—they need guidance, practice, and personalization. That’s why Gale Presents: Udemy is proud to introduce two groundbreaking AI-powered features: AI Assistant and Role Play. These tools are designed to help learners navigate their learning journey with confidence and clarity, while building real-world skills in a safe, interactive environment.
Meet the AI Assistant: A Personalized Learning Guide
The Udemy AI Assistant is a virtual companion that supports learners every step of the way. Whether searching for the right course or needing help understanding a complex concept, the AI Assistant is there to help—instantly and conversationally.
Key Capabilities:
- Personalized Course Recommendations
Learners can receive tailored suggestions based on their skill goals, keywords, and course ratings.
Note: Available in English only. - In-Course Support
While taking a course, learners can ask the AI Assistant for:- Concept explanations
- Summaries
- Practice scenarios
- Code examples
- Real-time answers to course-related questions

- Natural Dialogue Interface
Unlike traditional search, the AI Assistant understands natural conversation, allowing learners to get more targeted and helpful responses.
Language Availability:
- Course Player AI Assistant: Available in 12 languages including Arabic, Chinese (simplified), English, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, and Turkish courses.
- Course Recommendations AI Assistant: English only, with plans to expand.
How to Access:
- Go to the Explore menu and select AI Assistant.
- Choose a preset prompt or type your own learning goal.
- Engage in a conversation to receive personalized guidance.

Role Play: Practice Soft Skills in Realistic Scenarios
The Role Play feature brings learning to life by allowing learners to practice soft skills like communication, negotiation, and decision-making in realistic, consequence-free simulations.

What It Offers:
- Interactive Simulations
Learners engage with AI characters using voice or text to simulate workplace conversations. - Real-Time Feedback
After each session, learners receive performance summaries highlighting achieved goals and areas for improvement. - Safe Practice Environment
Learners build confidence by practicing skills before applying them in real-world settings.
Use Cases:
- Giving feedback
- Handling customer calls
- Negotiating
- Conflict resolution
Availability:
- Language: English (additional languages coming soon)
- Platform: Desktop and mobile web (not available in mobile app)
How to Access:
- Locate the Role Play item in the course curriculum.
- Review the scenario details.
- Engage with the AI character.
- Receive feedback and insights.

Built on Responsible AI Principles
Udemy is committed to responsible AI development. Their policies ensure:
- No use of customer personal data to train or fine-tune GenAI models.
- Protection against unauthorized data disclosure.
- Vendors are prohibited from using learner, instructor, or organization data for AI training.
Ready to Experience the Future of Learning?
With AI Assistant and Role Play, Gale Presents: Udemy is redefining how learners engage with content and build skills. These tools empower learners to take control of their development journey—smarter, faster, and more confidently.
Explore Gale Presents: Udemy today! Request a free trial if not already a subscribing public library.