Gale is dedicated to helping you get the most from our partnership. Our customer success team is here to help
you create greater awareness of your Gale products.
- Schedule a consultation and implementation call to establish authentication methods, resource discovery, and usage reporting.
- Increase your visibility with direct URLs, MARC records, icons, and widgets.
- Access an online library of training resources anytime, and share with users.
- Integrate resources into your institution with strategies to engage users with social media posts, press releases, the Gale blog, and more.
- Gain insight into system status at support.gale.com.
- Receive 24/7 technical support from Cengage’s U.S.-based team
- Increase awareness and usage when you partner with us on outreach and promotional campaigns.
- Make content more useful, discoverable, and intuitive through website assessment and the development of custom web pages.
- Schedule a customer education training with us. We provide training for your entire staff so that you can be sure to get the most out of your Gale products.