Terry Beck, the Information Services Manager for Sno-Isle Libraries north of Seattle, knows firsthand how to deal with logistical nightmares. Beck is responsible for serving approximately 697,000 people in two counties across 21 community libraries. To complicate matters further, Beck lacks a central or main library location from which to work and was quickly running out of room for reference materials.
“We don’t have one great big place,” Beck bemoaned. “We knew we needed to grow our reference collection but we had no room for additional print materials.”