patron profiles Archives | Gale Blog: Library & Educator News

Introducing: The Dashboard

April 24, 2019June 12, 2017

A new tool has been added to Analytics On Demand. It’s called the dashboard. What is the Dashboard? The Analytics On Demand dashboard gives users the ability to transform patron data and drill down into rich visuals. Best of all, once the three apps needed for the dashboard output are acquired by the library, it’s no … Read more

New Patron info added to Patron Profiles in Analytics On Demand

June 16, 2016June 1, 2016

Curious whether households in your community would read a library mailing? Individuals with a history of mail-order buying are twice as likely to respond to a promotion as someone who has never purchased by mail. Now the Analytics on Demand Patron Profiles app contains more details around households who have purchased merchandise, magazines or services by mail or have responded with contributions to charitable and nonprofit appeals.

New Buyer Data
Fifteen categories were added to the existing multi-category buyer information. This additional Mail Order Responder (MOR)-Bank data including:

Bringing the Power of Business Analytics to Canadian Libraries

February 23, 2018July 14, 2015

By Tina Creguer

“In God we trust. All others must bring data.”
– W. Edwards Deming, famed statistician, professor, author

Every day, businesses across Canada use sophisticated data analytics to understand, predict, and gain insight into their customers’ behavior. But why should businesses have all the fun? Libraries have goals and missions to accomplish, and they, too need to understand their customers, er, patrons.

Gale now offers powerful new tools for Canadian libraries that will help them gain deep insight into patrons and improve the day-to-day decision-making and strategic planning. By tapping into your library’s existing data and combining it (in a secure environment) with demographic data using Environics’ PRIZM5 lifestyles profiles, Analytics On Demand helps you learn more about patrons, from income and life stages to online behaviors and preferred social media channels.

New, Free, Bonus Analytics On Demand Apps

March 30, 2015March 24, 2015

Analytics On Demand users’ access to useful bonus apps keeps growing! Ten are now available in the Free Apps library. Here are descriptions of the most recently added:

Create a Service Area allows users to input an excel worksheet that contains the branch name and a geography code on each individual row. The geography code needs to be either a block group, a census tract, or a zip code. Each row has to be consistent in terms of the geography type selected as you can not mix and match (use block group, census tract and zip code in the same worksheet).