By Scott Steward
Welcome back to the Gale Technical Solutions blog series!
This is part two in a two part series.
In my last issue (usage part l), I focused on Gale’s definition of the usage metrics we report and how they are counted. If you haven’t read it yet, you can find it here: http://blog.gale.com/raise-your-hand-if-you-want-to-know-more-about-usage/.
For this issue, I will be continuing my discussion about usage, focusing on the factors that affect usage such as discovery services, LMS, openURL and direct links.