By Kristina Massari
New Analytics On Demand Apps Improve Outreach and Provide Insights to Multi-Branch Systems
Public libraries face challenges demonstrating their value to the communities and stakeholders they serve – just 22% of Americans say they know most or all of the services provided by their public library. To help libraries overcome these barriers, Gale, part of Cengage Learning, has added three new applications to Analytics On Demand, the first affordable big data analytics solution for public libraries. The new apps, Marketing Action (for Patrons and Non-Patrons) and Branch Insights, help libraries deploy targeted direct marketing programs to current and prospective library users, as well as better understand how existing patrons are interacting with individual branches across a system.
Read morePublic Libraries Get a Boost with Targeted Marketing and Data Analysis

ce…and know where to find what they need. But Carla is concerned about keeping her knowledge and skills fresh – whether it’s about new collection development strategies or upcoming IT advancements that will affect how the library leverages its MARC records. She recently hit the 15-year anniversary of library school graduation, and she’d like to be sure she has all the knowledge she needs to keep her library as a vital community resource…and continue her career advancement.