Gale Customer Care Could be Your Key to Success in Boosting Usage

By Tanisha Howard-Hall

Does anyone remember, the singing group New Kids on the Block? Well, I can’t sing but I am the new Customer Care Consultant on the block! I am new to this role but not new to Gale. I was first introduced to Cengage Learning and Gale as the Web Marketing Intern. I recently graduated with my MBA with a concentration in Marketing. As the Web Marketing intern, I worked on a variety of projects and quickly learned how dedicated Gale is to serving its library partners.

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Career Online High School recognized as part of White House College Opportunity Summit

College Opportunity Summit

Last Thursday, President Obama, the First Lady, and Vice President Biden convened the nation’s education, business and nonprofit leaders to collaborate and share best practices for increasing college opportunities for first-generation, low-income and underrepresented students – some of the very same students served frequently by our public libraries. Among these leaders was Michael Hansen, CEO of Gale’s parent company, Cengage Learning, and Dr. Howard Liebman, founder and superintendent of Career Online High School, who participated in this important discussion about how to engage disconnected youth and increase educational opportunities.

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Global Issues in Context named “Biggest Hit with Patrons” by Library Journal

We are proud to announce that Global Issues in Context, Gale’s online resource covering the modern world’s most important topics, was recently named “Biggest Hit with Patrons” by Library Journal in their “Best Databases 2014” roundup. The recognition means even more because the winners are nominated by LJ’s readers, many of whom use our products every day. The nominating librarian stated that the product is “wildly popular with students,” and that she is “amazed at the usage statistics generated by my institution.”

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New Marketing Action Analytics On Demand Apps for Patrons and Non-Patrons

Analytics On Demand Marketing Action

Create meaningful outreach programs to targeted segments of your community

Discover the insights you need to make (and measure!) an impact with Analytics On Demand, a new data solution that helps libraries quickly and easily learn more about their users and communities.

Take marketing action! Watch a short video to learn how the apps can help your library.

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New Access Point and Enhancements for Analytics On Demand

Analytics On Demand Public Library

Analytics On Demand is moving off the Alteryx server and will undergo some look and feel enhancements. The new site will be available today, December 3, 2014. With this change, we’re also adding free bonus apps and a collaboration site for users.

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Find Top Publisher’s Weekly Best Books of 2014…in Large Print

Publisher's Weekly Best Books of 2014

The highly anticipated annual Publisher’s Weekly Best Books list gets the full attention of three enthusiastic groups of people:

  • Authors, who want their book to be on it
  • Readers, who refer to it to discover new books for their must-read list
  • Librarians, who use it to develop their collections with high-quality, relevant titles

Well, this year’s list has arrived, and it’s stocked with great books that readers in every community are itching to read.

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Self-Improvement Resources For Getting Passed Crossroads

Resources for self improvement

By Tina Creguer

Rebecca used to think that her life would be uneventful at this stage, but, boy, was she wrong. Her son recently moved out and married, and she completed a degree program—just as her position was eliminated at her long-time employer. She has identified an opportunity in a nearby community and is considering starting her own business. Some days, she feels that the possibilities are endless. Other days, she’s overwhelmed and some self-doubt is starting to creep in. She’s looking for information to help her regain her confidence so she can move forward with some assurance that she is making good decisions that will shape her future.

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